Please know Affiliated Bank and the banking industry remain safe and sound. Affiliated Bank is joining other businesses in our communities to help slow the spread of the Coronavirus (COVID-19).

As we all are trying to adapt during this time of uncertainty surrounding the evolving COVID-19 situation, Affiliated Bank is taking precautionary steps to help protect you, our communities and our team members.

Beginning March 18, 2020, the following branch lobbies are temporarily closed until further notice:

  • Arlington: 2326 W Pleasant Ridge Road, Arlington, TX 76015
  • Bedford: 500 Harwood Road, Bedford, TX 76021
  • Garland: 2302 Guthrie Road, Suite 100, Garland, TX 75043
  • Round Rock: 1750 Round Rock Ave, Suite 300, Round Rock, TX 78681

Our drive-thru banking and/or night depository services will continue to be open.

We would like to remind you that ATMs are always available (Surcharge Free ATM Locator), and we strongly recommend that you use our digital tools and other resources for self-service banking and 24/7 account access.

 

Drive-Thru Banking
Drive-thru banking will be available at the following branches:

  • Arlington: 2326 W Pleasant Ridge Road, Arlington, TX 76015
    • Drive-Thru Hours: 
    • Monday – Friday, 7:00 a.m. – 6:00 p.m.
    • Saturday, 9:00 a.m. – 12:00 p.m.
  • Bedford: 500 Harwood Road, Bedford, TX 76021
    • Drive-Thru Hours: 
    • Monday – Friday, 8:00 a.m. – 6:00 p.m.
    • Saturday, 9:00 a.m. – 12:00 p.m.
  • Garland: 2302 Guthrie Road, Suite 100, Garland, TX 75043
    • Drive-Thru Hours: 
    • Monday – Friday, 8:00 a.m. – 6:00 p.m.

 

Safe Deposit Box
Safe deposit box access is available by appointment only at the following branches. Please call (800) 395-3900 to schedule an appointment.

  • Arlington: 2326 W Pleasant Ridge Road, Arlington, TX 76015
  • Garland: 2302 Guthrie Road, Suite 100, Garland, TX 75043

If you plan to visit a branch on appointment basis, our team is taking extra precautions to frequently sanitize our facilities based on recommendations provided by the Centers for Disease Control and other health professionals.

 

Online and Mobile Services

 

Spam
It’s possible that you may receive “phishing attempts” to access your accounts.

Please be aware that Affiliated Bank will never request your username, password, or other electronic banking credentials by phone, through email or text message. If you receive a suspicious call, text, or email please email service@affiliatedbank.com or call (800) 395-3900 to report the incident.

 

Thank you for your patience and understanding during these unprecedented times. Please feel free to call our Customer Support Team at (800) 395-3900 if you have any questions about enrolling and using our online and mobile banking services.

As the COVID-19 situation evolves, our operational response teams are committed to providing accurate and helpful information. We will continue to communicate via our website, email and/or social media channels (Facebook and LinkedIn).

 

Warm Regards,

Garry J. Graham
President and CEO

 

For additional information about COVID-19, visit the Centers for Disease Control.