By now, you have seen our big announcement regarding the upcoming release of our new and improved online and mobile banking experience. If you have not already done so, please mark your calendar for Friday, September 4, 2020, for the launch of your new digital banking experience.
Rest assured, as we are transitioning our digital banking products and services, we will keep you up to date on when and what will be changing. Be on the lookout for our online and mobile banking “Success Guide” coming to your physical mailbox in August. For your convenience, this guide will also be included on this website page. The guide will have detailed information on upcoming improvements and contain a timeline of when product and service changes will occur and other helpful tips to ensure you have a smooth and seamless transition to our new online and mobile banking platform.
We will still have all the digital banking products and services that you use today to make your life simpler, but with more streamlined and enhanced features as well as a variety of new features and services. These include, but are not limited to:
You now have the ability to: (1) Customize your main accounts home page, (2) Transfer money from your Affiliated Bank account to ANY other Affiliated Bank account, (3) View your external financial accounts (credit cards, brokerage accounts, etc.), (4) Change your mailing address, email address, and phone number, and (5) Reorder checks within online banking. As a security enhancement, we have replaced security questions with Secure Access Codes, which will be delivered to you by a phone call, text, or email.
With the new Affiliated Bank mobile app, you will notice an enhanced look with additional features and functionality. You can now do almost anything you would do in your online banking account, right from your mobile device.
With our new Bill Pay tool, you can expect optimized performance, increased control, and greater flexibility to ensure your bill paying activities are faster and easier than ever before.
Sending money to your family and friends gets a whole lot easier with our new People Pay tool. You can send real-time payments to almost anyone with an email address or a mobile number. The best part? Transactions between users are free.
For your convenience, consumer wire transfers, one of the fastest ways to move money, can now be initiated through your Affiliated Bank online banking account.
If you have any questions about your account(s) or online banking experience, you will be able to utilize our new, secure Message Center to communicate with an Affiliated Bank Representative within your online and mobile banking account.
Easily set up and manage your financial goals by tracking your money across all your financial accounts, with our new personal financial management tool.
If you are currently enrolled in the following Treasury Management services, please visit our Treasury Management Support webpage for more information: (1) Business Online Banking, (2) ACH and Wire Transfers, (3) Secure Tokens, (4) Remote Deposit Capture, (5) Positive Pay, and (6) Business Bill Pay.
Here is a sneak peek of our new online banking main account home page screen:
New Digital Banking Experience Communications: